Effective Date: March 31, 2026

EccoShip LLC / SkyMedia360.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website skymedia360.com and use our professional media services.

1. Information We Collect

We collect information that helps us provide a seamless experience for agents, builders, and vacation rental operators:

• Personal Information: Name, email address, phone number, and billing/payment details provided during booking.

• Property Information: Addresses, access instructions, and property details required to perform our photography and media services.

• Usage Data: Non-personal data such as browser type, IP address, and how you interact with our site to help us improve our platform.

2. How We Use Your Information

We use the collected data to:

• Deliver and process your media orders (Photos, Matterport, Video).

• Process transactions and send booking confirmations.

• Communicate updates regarding your project or delivery status.

• Improve our website performance and user experience.

• Send occasional marketing updates (which you can opt out of at any time).

3. Image Usage and Licensing

As a media service provider, we maintain the rights to the images and media created, granting a license to the client (Agent, Builder, or Operator) as defined in our Service Agreement. We may use these images for our own promotional purposes unless otherwise agreed upon in writing.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers (such as payment processors or hosting platforms) only to the extent necessary to operate our business and provide our services.

5. Data Security

We implement industry-standard security measures to protect your personal and property information. While we strive for 100% security, please note that no method of transmission over the internet is entirely infallible.

6. Cookies and Tracking

We use cookies to enhance your experience, remember your preferences, and analyze website traffic. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.

7. Your Rights

You have the right to access, modify, or request the deletion of your personal data. To exercise these rights, please contact us at the email address provided below.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: EccoShip LLC / SkyMedia360.com Email: info@skymedia360.com Phone: 407-205-9062